Privacy Policy
This Privacy Policy explains how Scottish Wedding Entertainments Ltd (“we”, “us”, “our”) collects, uses and protects personal data when you visit https://www.scottishweddingentertainments.com, enquire about entertainment or manage bookings with us.
Personal data we collect
We collect the information you choose to share with us and data created as we deliver our services.
- Enquiries and bookings: names, contact details, wedding date, venue, location, event notes, performer preferences and payment milestones.
- Performer records: contact details, biographies, media, calendar availability, pricing cues, travel preferences and contract history.
- Website usage: analytics such as pages visited, time on site, device type and referring source. Data is collected in aggregate wherever possible.
- Communications: emails, messages through the client portal and call notes so we can manage your booking with certainty.
How we use personal data
We process data so that we can curate performers, run availability checks and complete bookings smoothly.
- Responding to enquiries and recommending suitable performers.
- Running live availability, calendar integrations and emergency cover.
- Preparing contracts, invoices and payment reminders.
- Publishing reviews, showcase registrations and blog contributions with consent.
- Maintaining our CMS, security logs and audit trail.
- Sending updates you have asked for, such as showcase invitations or booking confirmations.
Legal bases for processing
We rely on these lawful bases under UK GDPR and the Data Protection Act 2018.
- Contract: when we respond to an enquiry, set up a booking or agree performer terms.
- Legitimate interests: to protect our platform, prevent fraud, manage business reporting and improve services.
- Consent: for marketing preferences, showcasing media and connecting external calendars. You can withdraw consent at any time.
- Legal obligation: to meet financial record keeping, taxation and compliance requirements.
How long we keep data
We retain personal data only as long as needed for bookings, regulation or dispute resolution.
- Enquiry and booking records are kept for seven years after the event or cancellation.
- Performer profiles and availability data remain active while an act works with us. When a profile is archived we minimise the record and store only what is required for finance and audit.
- Analytics data is retained in aggregated form for up to 26 months.
- If you ask us to delete your account we action it unless we must keep specific information for legal reasons.
Sharing your data
We only share personal data with parties who help us deliver our service.
- Performers you have shortlisted or booked, so they can prepare for your wedding.
- Trusted providers who host our platform, process payments, deliver email or support calendar integrations. They act under data processing agreements.
- Professional advisers such as accountants or legal counsel when required.
- Authorities or regulators when lawfully compelled.
We do not sell personal data. We require every partner to meet GDPR standards and to keep data secure.
International transfers
Our core systems are hosted in the UK or European Economic Area. If we transfer data outside the UK or EEA we use recognised safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses.
Your rights
You have rights over your personal data under UK GDPR.
- Access your data and receive a copy.
- Correct inaccurate or incomplete information.
- Request deletion or restriction where appropriate.
- Object to processing based on legitimate interests or direct marketing.
- Withdraw consent at any time.
- Ask for data portability for information you supplied to us.
Send any request to privacy@scottishweddingentertainments.com. We respond within one month.
Cookies and analytics
We use essential cookies to keep the site secure and remember your session. Optional analytics cookies help us understand which pages couples find useful. See our Cookie Policy for full details and how to manage preferences.
Calendar integrations
Performers can connect Google Calendar or Microsoft 365 via secure tokens. We read busy status, start and end times, all-day flags and the calendars you choose to share. We do not import event titles unless you opt to. When a connection is removed we immediately clear cached event data.
Children
Our services are not directed to children and we do not knowingly collect data from anyone under 16.
Contact us
If you have questions or concerns about privacy, contact our Data Protection Lead.
Scottish Wedding Entertainments Ltd3 Castle Court, Carnegie Campus, Dunfermline, KY11 8PB, United Kingdom
Phone: +44 (0)1382 123 456
Email: privacy@scottishweddingentertainments.com
You also have the right to contact the Information Commissioner’s Office at https://ico.org.uk.